Pretty Little Q&A💗:
We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.
As a small business, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence.
Processing & Shipping
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Can I request a specific Bible verse or message on my candle?
Yes! You can choose a verse or message to be added to your candle label to make it truly personal. Just expect longer turn around time
Are your candles safe for pets or children?
Yes. Our candles are formulated to be safe for households with pets and children. We use non-toxic ingredients. As with any candle, we recommend keeping it out of reach and never leaving it unattended while burning.
What options do you offer for customizing phone cases?
We offer Freestyle, Custom, Full Junked-Out, Basic, and Matching Duo cases!
• Freestyle – You choose the vibe, I design it for you
• Custom – You pick exact charms from my catalog
• Full Junked-Out – Max bling, max sparkle
• Basic – Soft, simple, aesthetic charm placement
• Matching Duo – 2 custom cases for couples or besties
Can I see a preview of my custom phone case design before I place my order?
Yes babe!
I send a design confirmation after you submit your charm codes or theme.
I do not create full mockups before purchase, but you will approve the layout or charms before I glue anything down
Are deposits refundable?
No, deposits are non-refundable. They secure your order and count toward your total.
Can I cancel or change my order after it’s placed?
Yes! You can cancel or make changes as long as your order hasn’t already been shipped or finalized.
What should I do if my candle arrives damaged?
Please message us within 2 days of receiving your order so we can make it right.
How does Freestyle work?
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Do deposites count toward my total?
Yes, deposits do count toward your total. The amount you pay as a deposit will be applied to your final balance.
What materials are used for your custom phone cases?
I use high-quality bumper or soft TPU cases paired with premium flat-back charms, rhinestones, designer-inspired accents, resin pieces, and specialty embellishments. Everything is hand-placed with strong adhesive for long-lasting wear ✨
Do we have to be reliqus to by candles or any product from luxecharmsbydesii?
Not at all! While many of our candles or even phone cases are inspired by faith and positive messages, they’re made for everyone. You don’t have to be religious to enjoy them each product is designed to bring peace, comfort, and good vibes to any space.
whether you connect through faith, vibes, or simply to enjoy the beauty and scent of our candles and of phone cases, there’s something here for you. Religion isn’t attached to my brand it’s all about love and gratitude. I simply love God and let that inspire everything I make. I am not religious just a girly following christ! You are not required to be reliqious to shop here. Let me provide you the faith of a musterseed!
What payment methods do you accept?
We accept CashApp, Zelle, Apple Pay, and PayPal.
Are the sparkles or decorations safe to melt?
No, the decorations are for aesthetic purposes only and should not be melted.
Built on Faith
This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.